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CANCELLATIONS

You are able to cancel your order right up until it ships. Orders cannot be canceled once they are shipped.

Turn Around

Time All orders that are received before 12 pm local time Monday-Friday are shipped the same day. Most deliveries arrive within 2-3 business days with exceptions for holidays and carrier delays outside of our control.

Carriers

We use the following carriers to deliver our orders:

UPS

Order Tracking

When a tracking # is generated by the shipping carrier, we will update your order with the tracking information.

Late Delivery

Sometimes an order may take more than 1 weeks for delivery due to many factors which don’t depend on us. But if for any reason you don’t receive your order within 10 days, you can always ask for a refund.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Most orders are upgraded to free shipping.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.